After creating the sketches for all key screens/pages it is time to dive into the prototyping. I will start with lo-fi variant. Therefor I will use Figma as a tool which has decent collaboration capabilities. Please find the link here.
It is all about sketching and in this chapter I am going to take the pencil and draw the structure of FlyUX project on my beloved dotted paper. Actually it is very comfortable for sketches because you can have all kinds of shapes relatively straight and even without a ruler the lines look good: As you can see there are arrows everywhere, so I decided to […]
In order to fulfill the entire design thinking process I need to take the next step and track the user during each click/tap she makes while trying to book a flight. To define a flow is not an easy task. To define a meaningful and seamless workflow is something completely different. It should be straightforward, simple, understandable, comprehensible and clear. The user should be guided through […]
For the project FlyUX I did a lot of research. After this I summarised and categorised the findings. Then I grouped the issues using a method called affinity diagram. Now I can proceed to the next step and map out the customer journey. Why mapping the journey? In order to better understand, where are the pain points in the process we are designing for and what […]
In order to continue working on the “FlyUX” project I am going to use a tool called affinity diagram. It was created by Jiro Kawakita (also called K-J Method – after his name) revolutionising the industry of Japan in the 1970. It was used as a management tool for scientists and engineers. The method was really effective for major projects such as construction of a power […]
54% of the world’s population live in urban communities And the average marriage age for men is 29 (up from 26 two decades ago) and for women is 27 (up from 23 in the same time period). Given these trends, city dwellers tend to spend most of their twenties living with roommates. Finding and keeping a good roommate, however, gets harder as more people swarm into […]
Final product Let’s start at the end of the story. Here you can find a teaser of the final product. The entire process from Lo-Fi to clickable prototype can be found below. Thank you for considering reading it. Initial thoughts A system that manages all your vacations is a thing which can be improved in many ways. On functional level there is a lot done, but […]
Information architecture or shortly IA is the art of organising the content in a logical and user-friendly way. If the IA is done right the user can easily navigate through the product we are designing. We can find the roots of Information Architecture back in library science and cognitive psychology. Imagine yourself as a digital librarian – in other words the information architect organises content across […]
What is Wok Bar? At the university we have an in-house canteen, Tim’s Diner, which serves a range of delicious meals. An option we have is the Wok Bar. It is a place where you can choose your ingredients, sauce, protein, and it’s cooked up in front of you. One day it could be curry, another stir fry, another pasta. This has proven to be a […]
After the usability test has been conducted and recorded it should be watched and notes should be taken. Users are asked about their travel experience and what they are usually do while booking a flight online. They are also asked about their last trip and which were their main problems and the communication channels they used. Afterwards they perform a test with particular goal to book […]